Legal

Contact & Support

Last updated: 24 June 2026

Have a question, complaint, or partnership enquiry?

Please mail us your query — we read every email and reply within one working day.

✉️ earnhelp@fiipay.in

General support

Email: earnhelp@fiipay.in
Timing: Monday to Saturday, 10:00 AM – 6:00 PM IST.
Average first response: under 24 working hours.

Postal address

FiiPay Earn
Chamba, Himachal Pradesh
PIN: 176310, India

What to include in your email

  • Your registered mobile number.
  • A short description of the issue (task name, withdrawal reference, screenshot if possible).
  • Do not share your password or full Aadhaar number over email.

Grievance officer

For unresolved complaints under the IT Rules, 2021, you may write to our Grievance Officer at grievance@fiipay.in. We aim to acknowledge within 48 hours and resolve within 15 days.

Questions? Email earnhelp@fiipay.in (Mon–Sat, 10 AM–6 PM IST).